Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Custom and personalized orders
We will send a digital mock-up for all orders containing personalization within 24 hours from time of purchase through the Etsy platform. Please respond within 24 hours so that we can meet the estimated processing times. If we do not hear back within 24 hours, we will attempt to contact you via email. If we still do not hear back 24 hours after emailing you, we will proceed with the personalization so that we can make sure you get the product in time.